Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

We may collect information you voluntarily provide when you register, create an account, or use our Services, including:

• Full name
• Email address
• Phone number
• Profile details
• Business or brand information
• Social media account links
• Payment and payout details
• Communications with us
• Content you upload (videos, images, briefs, messages, submissions)

1.2 Platform Usage Information

When you use our platform, we may collect:

• Orders and contracts
• Task submissions and deliverables
• Transaction history
• Ratings and reviews
• Chat messages between users
• Activity logs and timestamps

1.3 Payment Information

Payments are processed securely through third-party payment providers such as Stripe. We do not store your full credit card or bank account information. Payment data is handled directly by our payment processors in accordance with their security standards.

1.4 Automatically Collected Information

We automatically collect certain technical information, including:

• IP address
• Device type
• Browser type
• Operating system
• Cookies and tracking technologies
• Usage statistics and analytics

2. How We Use Your Information

We use the information we collect to:

• Create and manage user accounts
• Connect creators and brands
• Facilitate tasks, contracts, and transactions
• Process payments and payouts
• Provide customer support
• Improve platform functionality and performance
• Detect fraud, abuse, or violations
• Communicate service updates and notifications
• Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

3. How We Share Information

We may share information only in the following circumstances:

3.1 With Other Users

Certain profile and task-related information may be visible to other users to enable collaboration between creators and brands.

3.2 With Service Providers

We may share information with trusted third-party service providers, including:

• Payment processors (e.g., Stripe)
• Cloud hosting providers (e.g., AWS)
• Analytics tools
• Customer support services

These providers process information only to perform services on our behalf.

3.3 Legal Compliance

We may disclose information if required by law or to protect our rights, property, safety, or users.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

• Encrypted connections (HTTPS)
• Secure cloud storage
• Access controls
• PCI-compliant payment processing

However, no system is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain login sessions
• Improve user experience
• Analyze traffic and performance
• Personalize content

You may disable cookies through your browser settings, though some features may not function properly.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account
• Request data portability
• Opt out of certain communications

To exercise these rights, please contact us.

7. Data Retention

We retain your information only as long as necessary to:

• Provide Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Inactive accounts may be deleted after a reasonable period.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated "Last Updated" date.

Continued use of the Services after updates constitutes acceptance of the revised policy.

11. Contact Us

Seemekoo Creator

Email: support@seemekoo.com

Website: www.seemekoo.com